Terms of Sale

1. Who we are and what we sell

Longleaf Containers is a trade name of EZ Biz Services LLC, a Mississippi limited liability company (“Longleaf”, “we”), 270 Trace Colony Park Dr, Ridgeland, MS 39157, (601) 640-5487. We sell used and one-trip steel shipping containers and container accessories. Containers are supplied and delivered by independent container depots and haulers we order from on your behalf (“the supplier”); accessories ship by parcel from their supplier. We do not own a yard or a truck. We sell containers only. We do not rent, lease or hire containers, and nothing on this site is a rental offer.

2. Prices and what is included

The price shown for your ZIP is the delivered price: the container plus delivery to the address you give, by tilt-bed truck, to a site that meets the access requirements in section 5. Mississippi sales tax is added where it applies. Where we show “price confirmed within 24 hours”, we do not yet hold a delivered price for your ZIP: you may still order, your card is authorized for a not-to-exceed amount, and we confirm the exact price with you before anything is charged. We will never charge more than the amount you authorized.

3. How an order and payment work

Checkout authorizes your card; it does not charge it. Your order is accepted only when we confirm it with you (by phone or email) and capture the payment, which happens after we have confirmed the delivered price and an estimated delivery window and placed the order with the supplier. Until then you may cancel at no cost and the authorization is released. Once we have placed the order with the supplier, cancelling costs what the supplier charges us: currently a $500 cancellation fee plus $150 per container restocking and any card-processing charges, deducted from your refund; if the container has already been dispatched, the delivery charges incurred are deducted too (section 6). If we cannot confirm your order within 7 days the authorization lapses and nothing is charged. We may decline any order before acceptance, in which case the authorization is released.

4. Used-container condition disclosure

Unless sold as one-trip, every container is used, sold as described by grade, not as new, and you do not select the individual unit. Expect surface rust, dents, patches, scratches, worn or stained plywood floors, mismatched or faded paint, prior shipping-line markings and old decals. These are normal for the grade and are not defects.

• Wind & Watertight (WWT): inspected to be free of holes, with doors that open, close and seal, so it keeps weather out. Structural certification for shipping is not included. Cosmetic condition varies widely.
• Cargo Worthy (CW): WWT plus structurally sound frame, floor and corner castings to the standard a marine surveyor applies for export shipping. Still cosmetically a used container.
• One-Trip: built new and shipped once with cargo. Near-new; minor scuffs, small dents and handling marks are normal and are not defects.

Containers are not climate controlled, and condensation can form inside any sealed steel box. Protecting stored contents from moisture, heat and theft is your responsibility; we are not a bailee of anything you store and have no liability for contents.

5. Delivery site requirements — your responsibility

You are responsible for the site. Before ordering you confirm that the delivery location has: about 110 ft of straight, level clearance for a 20ft container or about 130 ft for a 40ft (truck plus container, in a straight line); roughly 12 ft of width through any gate or between obstacles; 15 ft of overhead clearance free of limbs, wires and awnings across the approach and 22 ft at the drop zone, where the bed tilts up; and firm, level ground (gravel, concrete, asphalt or packed dirt) that will carry a loaded truck. You are also responsible for choosing the placement spot, marking any underground utilities, and for all permits, zoning, HOA and other approvals for keeping a container at the address.

The driver decides whether the drop can be made safely and may refuse a placement that is unsafe, blocked or likely to damage property. You authorize the truck to drive on your driveway, lawn, gravel or other surfaces to place the container, and you accept the risk of damage to those surfaces, including heat-softened asphalt, sprinklers, culverts, septic lines, low branches and underground services, which we are not liable for. If the delivery truck becomes stuck on your property, recovering it (towing, winching, a second truck) is your responsibility and cost, and you agree to offer an alternative spot on the property that can be reached safely. The delivery date we give you is an estimate based on the supplier’s current average, not a guaranteed window; the carrier calls to schedule, usually the day before.

6. If delivery fails because of the site

If the driver arrives and cannot complete the delivery because the site does not meet section 5, because nobody is available to direct placement, or because the address or instructions given were wrong, the attempt is billable. The supplier’s failed-delivery, waiting-time and redelivery charges are passed through to you at cost with no markup, and a second attempt is charged in the same way. If you cancel after the container has been dispatched, the delivery charges incurred are deducted from any refund.

7. Returns and refunds

Container returns follow the supplier’s policy, which we pass through: you may return an undamaged, unmodified container within 30 days of delivery. The refund is the price paid less delivery both ways (the original delivery and the collection) and the supplier’s restocking fee, and the container must be empty and accessible for collection on the same terms as delivery. Containers that have been cut, painted, modified, damaged or used to store hazardous material cannot be returned. Accessories follow their supplier’s policy, which we pass through: a return is accepted only within 15 business days of receipt and only if the item arrived damaged in shipment to the point of being unusable; it must be unused and in its original packaging, a 20% return-shipping and restocking fee is deducted, you pay the return postage where applicable, and made-to-order items (roll-up and man doors) are final sale. Before acceptance (section 3) cancellation is free. To start a return, email info@longleafcontainers.com with the order number and photographs.

8. Warranty

The warranty on a container is the supplier’s warranty for its grade, which we pass through to you in full and will help you claim: for wind & watertight and cargo-worthy containers, a 5-year structural and 5-year no-leak warranty (cargo-worthy additionally guaranteed to pass marine survey for 60 days from delivery); for one-trip containers, a 10-year structural and 10-year no-leak warranty. Rust, dents, scratches and prior repairs do not affect the grade and are not warranty items (except on one-trip); any alteration to the container voids the warranty. The usual remedies are repair, a permanent ISO-rated patch kit for a later leak, replacement at no cost if the container is not on grade, or an upgrade. If a container arrives in a condition that does not meet its grade, tell us within 48 hours of delivery with photographs so the supplier can inspect, repair or replace it. Beyond that warranty, containers and accessories are sold as is and Longleaf disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose, to the extent Mississippi law allows.

9. Liability

To the extent the law allows, Longleaf’s total liability for any claim arising from an order, a container, an accessory or a delivery is limited to the amount you paid for that order, and Longleaf is not liable for indirect, incidental or consequential loss, including loss of or damage to anything stored in a container. This limit does not apply to liability that cannot be limited by law, or to loss caused by our gross negligence or wilful misconduct. Delivery is performed by independent carriers; claims for damage caused during delivery should be reported to us within 48 hours so they can be raised with the carrier.

10. Your information

We share the details needed to fulfil your order (name, phone, delivery address, site notes) with the supplier and the carrier. Payment details are handled by Stripe; we never see your full card number. Enquiries that do not become orders may be referred to a local provider as described in our privacy policy.

11. Governing law

These terms and every order are governed by the laws of the State of Mississippi, without regard to its conflict-of-law rules, and any dispute will be brought in the state or federal courts sitting in Forrest County, Mississippi, where you agree to jurisdiction. Nothing here limits any right you have under Mississippi consumer law that cannot be waived.

12. Contact

Longleaf Containers (EZ Biz Services LLC), 270 Trace Colony Park Dr, Ridgeland, MS 39157. Call or text (601) 640-5487, or email info@longleafcontainers.com. Please have your order number ready.